Trust And Safety
TRUST AND SAFETY
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Hiring Right
REPUTATION MATTERS
Job Success scores, the Top Rated program, and detailed profile information make it easy to find freelancers with stellar work histories.
CHAT WITH YOUR TEAM
Upwork Messages lets you have real-time conversations before and after you hire. Keep communication open and expectations clear to enable a safe and successful workplace.
Keeping Your Work Safe
FIXED-PRICE PROTECTION
Escrow lets you double-check finished work once milestones are met – before you release pre-funded payments to your freelancer.
HOURLY PAYMENT PROTECTION
Work Diary helps ensure that an hour paid is an hour worked – giving you an easy-to-access billable time system with work details and in-progress screenshots.
Support And Assistance
24/7 HELP
Disputes rarely happen. But in the event they do occur, Upwork helps with dispute resolution.
DISPUTE ASSISTANCE
Disputes rarely happen. But in the event they do occur, Upwork helps with dispute resolution.
